Von Hippel and Lakhani focused on internet-driven collaboration in user-led innovation communities. They point to some specific research examples including kite surfing, PostgreSQL, and the MATLAB collaborative programming contest
Over the last several years, these two (amongst others) have radically challenged the conventional thinking on who innovates and how it's done. Our understanding of the innovation process is at an interesting juncture, where open sharing and online collaboration has helped highlight the growth of user-led, community-driven solution design. This notion first gained popularity in 2005 when Von Hippel published a book on his research, inspiring me to first blog about democratizing innovation.
Description from Berkman:
Internet and the widespread availability of sophisticated digital design tools are radically changing best practice in product and service development. What was until recently a process concentrated within producer firms is now becoming democratized and widely distributed. This fundamental change has widespread consequences. What is the impact of these developments on innovation processes, business models, and government policies?